JOIN US

We are delighted to invite you to join us on our continuing journey to ensure we are taking all reasonable steps to trade responsibly.

We don’t claim to hold all the answers but whether it’s that ‘must have’ item of daywear or indulgent fragrance you use to freshen up your home, we are committed to the highest standards of ethical conduct and integrity in our business activities in the United States and overseas.

AIM

Building on the success of our values that make Shop Lucky what it is today we aim to incorporate ethical trade into the way we do business.

We understand our customers trust us to deliver our promises on quality and price and this is no different when considering their growing awareness to responsible business. At Shop Lucky there is a deep understanding and belief that as we expand we must rise to meet any new challenges.

UNDERSTANDING

We take corporate social responsibility extremely seriously and for us it is not enough to simply comply with the minimum requirements. We are increasingly finding ways to continuously challenge and improve our standards. We are as passionate about this as when we first set out on our original mission to supply high quality affordable white products. Demonstrating our commitment to protecting workers’ rights we are proud to be members of the Ethical Trading Initiative. See more in our FAQ section.

ETHICAL

When buying a Shop Lucky product we understand our customers expect it will be beautifully made. What our customers may not know is that we take the same amount of care to make sure that we support the skilled workers who make our products.

We recognize purchasing practices can be a major factor in causing mistreatment for workers. We look at our way of doing business with our suppliers and take care not to place unrealistic deadlines and pressure on them.

We work closely with our suppliers to help drive improvements and monitor their progress through regular visits and third party audits. Through collaborative agendas with suppliers we are dedicated to encourage good custom and support positive change.

We are determined to make sure when you buy a Shop Lucky product, great care and attention to detail is taken to create the product and better the livelihoods of the workers involved.

SOCIAL

At Shop Lucky we are all One Team. No matter if it’s at our head office, distribution centre or at one of our beautiful stores we are all working simultaneously to one aim.

There’s nothing like searching for a gift for that special someone. At Shop Lucky we share this enthusiasm and search for ways we can contribute gifts to our community. Through collective efforts with carefully and personally chosen charities we hope to make donations that will make a real difference. We are proud to support Newlife as well as three other brilliant charities: The Prince’s Trust, Kids Company and Refuge, under the umbrella of Chrissie’s White Heart Foundation.

ENVIRONMENT

Attempting to minimise our impact on the environment we are eager to listen to customers and employees alike to find new alternatives. Our Green Team, made up of representatives across the business endeavour to promote green practice among the business and to examine ways to make it easier for our customers to recycle.

We are supporters of sustainability and the environment. Current projects include embracing the US Timber regulations, ensuring that all our wood and wood based products are sourced from ethical and environmentally responsible sources. Continuing our recycling journey we aim to measure and improve on our success from new initiatives put into place over the last year.

Printed word has played a vital part in our history and today we are still proud of our fabulous brochures. However we are fully aware this is a major source of our use of paper. To address this we use PEFC certified paper where available. This ensures the paper used is from sustainably managed forests and controlled sources. All brochures are of course also fully recyclable.

We take great pleasure in sharing with you our journey and hope you will join in with us. It is one that will never cease and our route is evolving. We understand our responsibilities and importance of making the right decisions to ensure a successful journey.